I've been involved in the AI tech space for about 8 years, since I was hired by an early-stage AI chatbot startup. Since then, I have fully immersed myself in the space by successfully running Strategy, Product, UX Design there, as well as establishing myself as a thought leader by speaking at countless conferences across the country, writing articles on the subject, and discussing the topic on social media.
CLIENT
Satisfi Labs
SECTOR
Technology
SCOPE
Strategy, Product Design, UX, and Machine Learning
I led product strategy for the AI chatbot startup, successfully launching our Spanish language product and voice-enabled product, which ran on Google Home, Amazon Alexa, and Pepper the Robot. I personally designed the UX for the actual chatbot, integrating cutting-edge design elements that elevated user engagement metrics by 50% and elevated customer satisfaction scores by 15 points. I developed the white-label strategy and best practices for client brand design, and created and maintained the company's website, driving a 15% boost in lead generation and customer engagement. Not to mention managing the dev team, running daily standup, developing an analytics dashboard for the company, pursuing new business at conferences across the country, and managing a roster of over 15 clients. Since then, I’ve kept up with the technology and its exponential evolution, developed my own AI products and apps, and written various articles on the subject, its implications for consumers, and trends for brands and products.
WHEN OPENAI WAS
STILL A FEVER DREAM
I WAS LEADING
PRODUCT, STRATEGY, & UX
FOR AN AI TECH STARTUP
I was hired as Director of Strategy, Product, and UX, but within one year I was asked to additionally: manage the development team, lead product strategy calls with investors, manage a client roster, run daily stand up, speak at conferences across the country, win new business, build the back-end of the product, organize the backend databases, design and launch an analytics dashboard, and more.
01
Defined creative strategy and visual identity foundations
02
Led UX and UI design, blending brand with environment
03
Led product strategy, defining the company's trajectory and investments
04
Managed clients, oversaw team members, and spoke at conferences around the country


